A toast to marking the official launch of Speedlink by the Minister of Information & Communication Technology Joel Kaapanda (second from right) and the MD of Telecom Namibia Frans Ndoroma, Board members Roger Gertze and Feitjie Veldskoen, and Board Chairman Joseph Iita (extreme right).

Telecom Namibia has launched a new broadband service called Speedlink that aims to provide customers with faster and cheaper Internet services.

Minister of Information and Communication Technology Joel Kaapanda officially launched this latest broadband product from Telecom Namibia at a breakfast function held in Windhoek on 31 May 2012.

The Speedlink product is a direct benefit arising from the recently commissioned West Africa Cable System (WACS) of which Telecom Namibia is the landing agent in the country.

Free Speedlink upgrade with SpeedLink, Telecom Namibia upgraded all its existing broadband customers on its ADSL and WiMAX platforms from their current packages to the next higher package. For example, a customer on a 1Mbps (megabits per second) was upgraded to the next 2Mbps package for free.

The implications are that all these customers were upgraded to a higher speed at the same monthly charge, while others were upgraded to a higher speed with a reduction in their monthly charge.

All existing customers were upgraded based on an agreed matrix. Home customers, for example, benefit from 33% link speed improvement on the entry level package and up to 50% on the higher packages. This means that packages are upgraded from 256k to 384k representing 33%, while packages upgraded from 512k to 1024k represent a 100% link improvement. The savings derived from increased speed packages without any costs to customers range from 33% to 50%, and new customers will benefit from 36% up to 41% when they sign up for Speelink packages.

Packages
The new product consists of Speedlink Business and Speedlink Home which enable both business and residential customers to enjoy faster Internet speeds at cheaper monthly rates.

The Speedlink Home range comprises: the entry-level 384k package, priced at N349 per month, and the premium Speedlink Home package, priced at N$949 per month for a 36 months contract, featuring a download speed of up to 2048k.

The other packages are the 512k and 1024k priced at N$549 and N$649 per month respectively, for a 36-month contract.

Packages benefit from unlimited monthly data usage, free modem, web space, voice/fax numbers, fax2email address, on-net voice calls, and up to 2 static IP addresses.

Speedlink Business provides download speed of 512 to 10240kbps and 256 to 2048kbps for upload.

Speedlink Business is equipped to deliver business users consistently high speed connections and value for money. With unlimited usage, businesses can download whatever they need to at all times, without the need to restrict users. Up to 10Mb speeds better equip businesses to efficiently perform data intensive tasks such as sending and receiving large documents, graphics or media files, video conferencing or using web-based software. Faster speeds can bring to life more flexible working with quicker VPN access to internal systems. By using the inclusive IP addresses, businesses can reduce their communications costs with IP and video calling.

1 November 2011

Telecom Namibia wishes to apologise to some of its broadband customers for slow internet downloads from international sites. The problem lies beyond the Namibian borders as a result of a failure on the SEACOM undersea cable and also capacity loss to one of our upstream service providers, Belgacom, in Europe.

Telecom Namibia is doing everything in its power to make alternate arrangements, including an upgrade of its facilities in Keetmanshoop to accommodate redundant capacity to deal with failures of this kind. It is expected that the normal fast internet services will be back within the next three weeks.

We truly apologise for the inconvenience this must have caused. We also call upon all affected customers to exercise patience and understanding as we work diligently around the clock to overcome the problem with our partners.

17 March 2011

Telecom Namibia launched the Windhoek City Police website in Windhoek today. Marking this occasion are Telecom Namibia`s Managing Director Frans Ndoroma (right) and the CEO of the City of Windhoek Niilo Taapopi (middle), with City Police Chief Abraham Kanime.

Windhoek City Police went online with their own website today.

The sponsored website www.citypolice.org.na, initiated and designed by Telecom Namibia, was officially launched during a media conference at Telecom Namibia`s Head Office in Windhoek todayManaging Director of Telecom Namibia Frans Ndoroma said the latest sponsorship shows Telecom Namibia`s commitment in helping the City`s law enforcement agency to adopt new technologies to solve crimes, engage community members and improve service delivery.

"The handover and launch of the website today is our humble contribution in helping the City Police to use the web, social media and related tools to prevent and solve crimes, strengthen police-community relations and enhance services among others," said Ndoroma

He added that with better communication between law enforcement and citizens, the more confident citizens will be when they contact their local law enforcement agency through such a website.

The online tool is further designed to deliver important, timely and relevant information to city residents using the latest technology. Such information ranges from public safety alerts to important neighbourhood advisories the public want to know about and other valuable community policing information and tips.

Well-known social media tools like facebook, twitter and You Tube were also incorporated on the new City Police website in order to enhance the City Police new way of high tech communication and relationship building with its stakeholders online.

Chief Executive Officer of the City of Windhoek Niilo Taapopi applauded Telecom Namibian for its noble gesture saying the website will enhance information dissemination activities of the City Police, while reaching the clientele the City would otherwise not reach through conventional tools.

"The website will also introduce the City Police to the rest of the world, thereby positioning Windhoek as safe City and enhance the already soaring tourist figures into our capital. In this regard Telecom Namibia`s sponsorship to the City Police came at the right time," said Taapopi.