1 November 2011

Telecom Namibia wishes to apologise to some of its broadband customers for slow internet downloads from international sites. The problem lies beyond the Namibian borders as a result of a failure on the SEACOM undersea cable and also capacity loss to one of our upstream service providers, Belgacom, in Europe.

Telecom Namibia is doing everything in its power to make alternate arrangements, including an upgrade of its facilities in Keetmanshoop to accommodate redundant capacity to deal with failures of this kind. It is expected that the normal fast internet services will be back within the next three weeks.

We truly apologise for the inconvenience this must have caused. We also call upon all affected customers to exercise patience and understanding as we work diligently around the clock to overcome the problem with our partners.

17 March 2011

Telecom Namibia launches Windhoek City Police website

Telecom Namibia launched the Windhoek City Police website in Windhoek today. Marking this occasion are Telecom Namibia`s Managing Director Frans Ndoroma (right) and the CEO of the City of Windhoek Niilo Taapopi (middle), with City Police Chief Abraham Kanime.

Windhoek City Police went online with their own website today.

The sponsored website www.citypolice.org.na, initiated and designed by Telecom Namibia, was officially launched during a media conference at Telecom Namibia`s Head Office in Windhoek todayManaging Director of Telecom Namibia Frans Ndoroma said the latest sponsorship shows Telecom Namibia`s commitment in helping the City`s law enforcement agency to adopt new technologies to solve crimes, engage community members and improve service delivery.

"The handover and launch of the website today is our humble contribution in helping the City Police to use the web, social media and related tools to prevent and solve crimes, strengthen police-community relations and enhance services among others," said Ndoroma

He added that with better communication between law enforcement and citizens, the more confident citizens will be when they contact their local law enforcement agency through such a website.

The online tool is further designed to deliver important, timely and relevant information to city residents using the latest technology. Such information ranges from public safety alerts to important neighbourhood advisories the public want to know about and other valuable community policing information and tips.

Well-known social media tools like facebook, twitter and You Tube were also incorporated on the new City Police website in order to enhance the City Police new way of high tech communication and relationship building with its stakeholders online.

Chief Executive Officer of the City of Windhoek Niilo Taapopi applauded Telecom Namibian for its noble gesture saying the website will enhance information dissemination activities of the City Police, while reaching the clientele the City would otherwise not reach through conventional tools.

"The website will also introduce the City Police to the rest of the world, thereby positioning Windhoek as safe City and enhance the already soaring tourist figures into our capital. In this regard Telecom Namibia`s sponsorship to the City Police came at the right time," said Taapopi.

16 March 201

Senior citizens grateful to Telecom Namibia

Grandmother Sarah Kambonde is over-joyed with her gift from Telecom Namibia which was handed over by Senior Manager of Corporate Communications and Public Relations Oiva Angula during an early Independence Day party for senior citizens at the Katutura Old age Home today.

As part of its Warm-a-Heart charity campaign, Telecom Namibia hosted an early Independence Day party for senior citizens at the Katutura Old Age Home on 16 March 2011.

Under a celebratory atmosphere, the senior citizens were provided with a scrumptious meal while being entertained with music.

The senior citizens also received an Independence Day goody bag that contained sweets, chocolate, biscuits, dried fruit and juice.

Telecom Namibia also handed over clothing items and boxes of foodstuffs collected from employees during the Warm-a-Heart campaign.

Senior Manager of Corporate Communications & Public Relations Oiva Angula commended Telecom Namibia employees for their efforts.

Telecom Namibia employees shone in their charity efforts which made it possible for us to donate a lot of food items to Baby Haven and Family Hope Services in Katutura recently. Today we are handing over clothing items and gift bags to our elderly citizens at the Katutura Old Age Home as Independence Day nears, Agula said.

We really appreciate the assistance you gave us today. You have earned the respect from our management and especially our elderly inhabitants, said Rukoro.

All these charitable gestures of our employees show that we are committed to our corporate values of care and mutual respect, he added.

A group of ten Telecom Namibia volunteers assisted with the preparations, serving and socializing with the elderly. This is indeed a wonderful experience for us as senior citizens, said David Kambalala, a resident of the home.

Caretaker of the facility Martha Rukoro thanked Telecom Namibia for its kind gesture.>She added that the food and clothing will be distributed equally amongst the inhabitants of the home while the kitchen has been stocked up for staff to prepare meals for the elderly.

Feedback?

CUSTOMER CARE

Call Center

Telecom Namibia
Call Us 11000
International:
+264 61 11000
customercare@telecom.na

Mail Now!

Need help?