Effective 1 February 2026, Telecom Namibia will implement selected tariff adjustments as part of a tariff re-balancing initiative. These changes align service prices with the cost of delivery and support continued investment in modern, reliable, and affordable communication services.

Click here to view or download the full details of the tariff adjustments, reflecting both previous and revised rates.

Active Outages

View real-time information on current network outages, resolved interruptions, and upcoming scheduled maintenance activities affecting Telecom Namibia services.

Example Data (Active)

Where

When

Services Affected

Start Time/Date

ETR

Fault-101

Windhoek (Khomasdal)

Current

Fibre, ADSL

18/11/2025 09:30

18/11/2025 17:00

Fault-102

Swakopmund

Current

Mobile Voice & Data

17/11/2025 23:45

Under Assessment

Resolved outages

Example Data (Resolved)

Where

When

Services Affected

Start Time/Date

Resolution Time/Date

Fault-095

Ongwediva

Yesterday

Fixed Line

16/11/2025 10:00

17/11/2025 08:00

Scheduled Outages

Example Data (Scheduled)

Where

When

Services Affected

Start Time/Date

ETR

Maint-25

Grootfontein

Tomorrow

Fibre

19/11/2025 01:00

19/11/2025 05:00

Festive Speedlink Upgrade Promotion!


Don’t wait—UPGRADE your Speedlink package this festive season! 

Boost your speed from 4Mbps to 6Mbps, or 6Mbps to 10Mbps starting from just N$99.

 

Sign Up!
https://forms.office.com/r/pSa9Pfh4Ja?origin=lprLink

Speedlink Supreme Connect Promotion!

 
Telecom Namibia’s Speedlink Supreme Connect offers more affordable rates on Fiber-powered premium packages, both asymmetric and symmetric, as well as prepaid packages.
  
 

Click here to sign up!

 

Telecom Namibia is committed to ensuring the proper performance of this website, the accuracy of the information provided, and the reliability of its programming. However, we do not guarantee the availability, accuracy, or reliability of the services, content, or information offered on this website.

We make no representations or warranties, whether expressed or implied, and assume no liability or responsibility for the proper performance of this website. The services and information provided are used at your own risk. We do not warrant that the services will meet your requirements or be uninterrupted, complete, timely, secure, or error-free.

This site may contain hyper-links to third-party sites. Telecom Namibia is not responsible for the content or services offered by those sites. These links are provided solely for your convenience and should not be construed as an endorsement by us of these sites or their products or services.

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please review this policy periodically for updates.

Feedback?

CUSTOMER CARE

Call Center

Telecom Namibia
Call Us 11000
International:
+264 61 11000
customercare@telecom.na

Mail Now!

Need help?