<p><strong>Windhoek, 30 March 2019 – </strong>Telecom Namibia would like to confirm the break of the West African Cable System (WACS) cable around midnight on 27 March 2020. The break on the West Africa Cable System  took place <a href="https://mybroadband.co.za/news/internet/345363-slow-internet-in-south-africa-progress-on-wacs-and-sat-3-cable-breaks.html" target="_blank" rel="alternate noopener noreferrer">on a cable belonging to Tata Communications </a>between Highbridge in the UK, and Seixal in Portugal.</p>
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<p>Please note that this break in the submarine cable is not affecting internet connectivity for Telecom Namibia and its customers as alternative routes are in place to ensure uninterrupted continuation of internet services should the one route be affected.   We have numerous points of presence (pops), one in Frankfurt, London, Cape Town and Johannesburg each and we will continue to enhance routing diversity to these pops to minimise loss of traffic in the event of failure on one route.</p>
<p>Therefore, this failure does thus not affect Telecom Namibia’s internet services and the services of its customers who directly receive internet connectivity from TN.</p>
<p>The repair ship is mobilized, and the estimated repair date is 04/04/2020. Further updates will be provided, as these become available.</p>
<p>If you experience any connectivity issues, please contact the Telecom Namibia Customer Care Centre on 085120 or 1100.</p>