Infinitum provides you with a wholly owned, very efficient, high capacity fibre IP Backbone Network that covers entire Namibia, which is one of the most advanced networks in Africa. For international Internet connectivity, Infinitum is connected via satellite to KPNQwest in Amsterdam and via Leased Line to UUnet in Johannesburg, creating a fully redundant connection to the Internet.

We currently have 5 access points (Point of Presence) to our IP cloud, to which you can connect from anywhere in the country via leased line:

  • Windhoek
  • Keetmanshoop
  • Walvis Bay
  • Oshakati
  • Tsumeb

We are continuously working to expand our geographical network coverage and Point of Presence.

We offer you the highest quality services by conducting end-to-end network management, and offer you a single point of contact for any requests or queries concerning services or network disruptions. Our technicians are based all over the country, securing quick service recovery in case of calamities.

The Infinitum Helpdesk can be reached toll-free on 0800 90 90 90, 24 hours a day, 7 days week

To be able to offer high quality Internet services, you will need special facilities to run your equipment. Infinitum recognises this need and is able to offer you the Infinitum co-location service which gives you a robust highly available network architecture.

Infinitum's Co-location service consists of the following service elements:

  • Location of your servers and other equipment in Telecom Namibia's Head Quarters (available per rack or rack-unit)
  • Secure physical access to the Co-location facilities.
  • Direct access to the IP backbone (no leased line needed)
  • Cooling, power supply and backup power supply.
  • 24/7 first line support

The Internet Call Service is an unique service that provides the infrastructure in order to serve your PSTN / ISDN / Ultraphone customers, combined with a special dial-up number at a special tariff, that will stimulate dial-in customers to connect to you more frequently and for a longer duration. From now on, your Internet customers will be able to surf the Internet at call costs that are about 20% below the local tariff!

By leasing the Infinitum modem equipment, you will be able to focus on your core business and let us manage your dial-up services all over the country. Our technicians are based at the PoPs, securing excellent response times in the event of a network disruption.

Infinitum's Internet Call Service consist of the following service elements:

  • Leased modem capacity (dial-in ports) on the PoPs of the IP Backbone to connect your dial-in customers. The sizing of this capacity is flexible and can be altered quickly at your demand.
  • One nation-wide dial-up number (0700-xxxxxx) for the end-user at a tariff that is about 20% below the local call-rate (no distance differentiation).

Since providing Internet services is the core of your business, it is of essential importance to protect the systems and servers that run these services.

The Infinitum Managed Firewall service offers you the best solution to achieve optimal security from intruders while maintaining maximum flexibility in the configuration of your services. Should the firewall detect any attack upon your network, Infinitum's firewall management centre will notify you post-haste in order to co-ordinate thorough intrusion detection verification.

The Infinitum Internet Access service offers you a high quality, high-speed connection to the Internet from anywhere in the country. We provide the infrastructure in order to service PSTN / ISDN / Ultraphone as well as leased line customers. This range of services connects your customers via the Infinitum IP Backbone network to your PoPs as well as to the Internet.

For international Internet connectivity, Infinitum is connected via satellite to KPNQwest in Amsterdam and via Leased Line to UUnet in Johannesburg, offering you a fully redundant solution.

The service includes a router that is installed, configured and managed by Infinitum in order to guarantee the highest quality services. A leased line (Digicon) will connect your premises to the nearest Point of Presence where you access the Infinitum IP backbone.

Internet Access bandwidth is available from 64 kbit/s to 8 Mbit/s.

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CUSTOMER CARE

Call Center

Telecom Namibia
Call Us 1100
International:
+264 61 1100 / +264 85120
customercare@telecom.na

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