Windhoek, 29 May 2020 – People with hearing impairment, who are unable to dial in on the toll-free COVID number will henceforth be served via WhatsApp on 0851 100 100.
Telecom Namibia sponsored a WhatsApp number, as well as a mobile device to the COVID-19 Call Centre. This sponsorship enables and expands the inclusion of people living with disabilities, mainly the hearing impaired in the COVID-19 response measures. With this sponsorship, Telecom Namibia has made it possible for persons with hearing impairment to share any concerns they may have about COVID-19 by sending text messages to the national response number. The handover took place at the COVID-19 Call Centre situated at the Public Health Emergency Operations Centre.
Caption: Ndapewa Neshila External Communications Practitioner, handing over sponsorship to Gabriel Joseph, Field Epidemiologist at Public Health Emergency Operation Centre.
Head: Corporate Communication & Public Relations