Telecom Namibia has taken note of various scams that have frequently been doing the rounds on our social media platforms, as well as via text and phone calls.

Here are a few examples of potential scams that an individual may encounter:

Please note Telecom Namibia will not ask for information about your account and/or any services by phone call or text and we furthermore appeal to the public not to open any survey links in circulation, claiming to be from Telecom Namibia. We will notify stakeholders through established channels when we require information. Telecom Namibia distances itself from the above-mentioned, as well as other similar scams. Telecom Namibia is not responsible for any of the above-mentioned scams and shall not be liable for any loss of property/identity theft, or any other matters related to these scams.

What to do if you are suspecting a phishing attack:

If you are unsure about a text message, phone call or online survey you have received, please contact the Telecom Namibia Customer Care Centre on 11000 or send a WhatsApp message to 0852111111, or alternatively inbox us on our Social media platforms.

For any further queries please send mail to This email address is being protected from spambots. You need JavaScript enabled to view it..